Replacement/ Return Policy by HIDEKRAFT.COM
We offer all consumers a 14 Days Easy Return Policy. In case you change your mind after buying or you are not 100% satisfied with your product, you can return it back to us in an unused state for an exchange or store credit. Refund will be issued if you recieve a defective product. The product should be returned to us within 14 days.
If the product has been used or mishandled in any way, the same cannot be returned. Please write to us at firstname.lastname@example.org before shipping back the product. Shipping cost will be reimbursed as store credit for all approved returns.
We shall not be responsible for any items sent to us for return / replacement without our confirmation.
Items must be returned in their original packaging and in a re-saleable condition within 15 days of receipt of your goods. WWW.HIDEKRAFT.COM does not reimburse any customs or import duties, brokerage fees, or taxes paid on shipments. These charges are the sole responsibility of the customer. We will refund the purchase price paid for the item, but we will not refund any shipping costs, duties, fees, or taxes. In addition, hidekraft.com reserves the right to charge you for any import duty or taxes paid while goods are returned and we are charged by custom department for recovering the returned package. You are responsible for all the costs associated with returning the goods back to us. Your refund will be processed once we receive your returned item.
Note: The shipment of any returned product that might be shipped if there's a problem with the original shipment. If you return a product to us, you'll be the exporter from the original shipping destination responsible for compliance with all export laws of that country. Title and risk of loss transfer to us upon receipt at our warehouse.
When you return goods, please mark your parcel as "returned goods" otherwise it may get held up at customs which will cause your refund to be delayed.